Archive for March, 2008

Published by Motoko on 27 Mar 2008

Google Japan changed the top page layout

Google Japan has changed the top page layout by adding tabs and links to some of their popular tools and pages. Click to see the image: Google Japan new top page Google has been religiously keeping its simple top page with big Google logo and the search box, and Google is still keeping the same top page in all of the other countries and markets. So why Google Japan decided to make the changes?

The new Google Japan’s top page has 4 tabs below the search box. Each tab has several links with icon to some of their popular pages and tools such as Gmail, YouTube, Image search, Blog search and Calender. According to Google, the change was made in response to many feed backs from the users complaining the difficulty of finding tools and pages within Google. (Like Google.com, there were links to these tools and pages on the left top corner of the page, but not visible enough for Japanese users, I guess…)

I think this is a huge change for Google, not because of the layout change, but because it can be translated as their first step into a portal site. In fact, their tools such as Google map and Google earth, and YouTube acquisition have helped them becoming the #2 property in Japan for the first time in history last year. While most of the people still come to Google to search, other tools and services are definitely driving the access to the site.

Still, I’m a bit sad to see this change…

Published by Motoko on 24 Mar 2008

Japanese use mobile in the tub, really!

Yes, it’s true. I’m not joking here. According to the survey I just saw, more than 40% of people participated in the survey (16000 people) bring a cell phone to a bath when they soak in the tub. (In Japan, people soak in tub pretty much every day.)

Many of them said that they e-mail/text in a tub, and also listen to the music with cell phone. Though not many said that they browse web sites at this time, I’m sure it will catch up especially since many of them are already checking e-mails. All they need is to receive some e-mails from friends about some interesting sites. They may soon searching a product they just saw on TV commercials before they came to take a bath. It’s a known fact that people are most likely to be on Internet after 10pm at home in Japan, but this mobile Internet trend is already changing that data.

Anyway, being water resistant got to be one of the must-have features of cell phone in Japan.

Published by Motoko on 12 Mar 2008

Back from Japan

I just came back from a little short of 3 weeks Japan trip. Everywhere I went, it seemed that Internet has become more and more a part of Japanese people’s lives. The search box was still very popular in ads. The QR code seemed to completely took over the bar-code as it was used on food packages, on appliance labels, etc. I even saw it on business cards!

The Internet penetration rate in Japan is very high (70%). However, especially in a country side and for older generations, it can still be a little intimidating. To help these people using Internet, I saw places like City Hall, Legal Affairs Bureau and Tax Agency set up several PCs in the office for people to file paper works online with the assistance of office staffs.

I also realized that something never change. E-mail may replaced written letters in many cases, but in occasions like weddings and funerals, it’s still very important to many people to follow the traditional manners. The problem is that younger generations have no idea of how to go about it, and that’s when Internet comes in handy. In fact, those how-to websites in the special occasions and forums are very popular in Japan. You don’t want to give only 5,000yen, when you are expected to give 10,000yen, and make sure that a ribbon on the package points the right way. People are going to talk, and you know how quickly those talks would spread!

One day at a restaurant, I saw a discount info on a table. In US, it’s too late for that day, and hope to remember to access the site to print out a coupon for the next time. But in Japan, you can scan the QR code on the discount ad on a table with your cell phone, and show what comes up at the register to receive the discount. In many occasions, I was reminded how Japanese businesses were willing to make things easier for customers. To be successful in Japanese market, improving the usability of your website is definitely one of the key points.